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We hope that you truly love your purchase from goPals. However, if you would like to return an item, please email us within 5 days of receiving your order. Returned merchandise must arrive back at our store no more than 20 days after initial order date. All returns must be in 100% new condition, unworn with all original tags in place. Please ensure the clothing is packaged safely, as we cannot accept damaged returns. You can select an exchange or store credit for the value of your returned item.

All lingerie is final sale.

Please note that we will only accept packages returned by United States Postal Service (USPS) or Canada Post. Packages that arrive by UPS, FedEX or DHL and incur a brokerage fee will be denied. Thank you for your understanding.